Elizabeth Wood

excitable designer for ux + product

passionate about good process, accessibility, and shipping great work

My background is in the Fine Arts, I graduated from Illinois State University with a degree in Lithography Printmaking. Yes, old school printing press printmaking! I graduated in a small town in IL with all of my big Artist Dreams where the market for a litho printmaker was nonexistent, so I joined a Customer Service team at an IT Staffing Company to keep my lights on. Since then, I've built a career I didn't plan on, but I am very proud of. I’ve had the opportunity to move into several roles in my tenure - with a solid background in customer experience and project management.

things I'm loving

agency project case studies

microsoft

I started work for Microsoft on the Studio Production Team in February 2025, this work Is NDA protected, please contact me for details.

united airlines: navigator

Product Designer from July 2023 - December 2024. The Navigator product enables agents to serve United customers in booking flights, working through Itinerary challenges, and countless other scenarios.

I work within a team of incredible designers to build various features for the Navigator product, and I am currently a solo lead designer on a core pricing feature.

this work Is proprietary, contact me to view or discuss this product.

law firm website

This project focused on making several design enhancements and building out a better experience for those pages.

My contributions included content strategy and development, concept wireframing, collaboration with the Visual Design team and Developers, and creating detailed functional annotations.

realty mobile app

Mobile application which allows Realty Agents to connect with new clients, claim referrals in their area, and manage their business pipeline.

Contributions to the Design System, accessibility updates, and solving a problem with the invoice functionality.

career journey

This is an enterprise desktop product used to track career pathways. My primary contributions were in formalizing the design system, Information architecture, and creating the "Curator" workflow.

project manager experience

I've had the opportunity to work with over 50 clients in my tenure at TEKsystems Global Services. The projects I've been able to work on have a wide range of scopes, timelines, collaborations, problems solved, and countless lessons learned.

The most impactful things I have learned in my time as a PM are how to listen to people and that there are a multitude of creative ways to dissect and solve a problem. I know how to build teams and coordinate resources they need to get their jobs done well and on time. I will dig into something until I've got it figured out, and am not afraid to ask for help when I need advice.

One of the biggest honors of my time as a PM was the opportunity to mentor fellow teammates and be the go-to resource for our team.

This is a small selection of the awesome clients I've had the pleasure to work with as a Project Manager:

Allstate
AmeriGas
Bank of America
Blue Cross Blue Shield
Caterpillar, Inc
Exelon
Providence Health & Services
Schlage Security
State Farm Insurance
Teacher Retirement System of Texas
as well as 40 others!

Skills I've picked up as a PM: interviewing techniques, emotional intelligence, empathy, scope discovery, schedule building & execution, requirements gathering, backlog refinement, creative problem solving, people management, agile team coordination, cross-team collaboration, financial & risk management, and effectively driving change.